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Frequently Asked Questions

  • What is Screen Printing?
    Screen printing, also known as silk screening, is a method that involves pressing ink through a stenciled mesh screen to produce a desired image on a cotton or cotton-blend garment. The ink we use is highly durable, fade-resistant and does not wash off. If your graphic has multiple colours, we use a different screen for each to avoid any bleeding.
  • What is the minimum quantity for screen printing orders?
    We require a minimum of 12 garments per order.
  • Screen Printing vs. Heat Transfer vs. Embroidery: Which option is best for you?
    There are a lot of factors to consider when choosing the best option for your next custom printed apparel order. Depending on the design details, durability, budget, fabric, order size, and desired colours, certain techniques are better than others. The RP Apparel team is here to help! We consider all these factors and more, and help you make the right choice for your order. Contact us today!
  • What is Embroidery?
    Embroidery is the method of creating a decorative design on fabric using a needle and thread. Our computerized embroidery machine can replicate your design perfectly, creating the classic hand-stitched aesthetic of the past. After you send us your design, we convert it to a digital format. This process is called digitizing and it tells our embroidery machine what to stitch and where on your apparel. We offer a large selection of thread colours so you can create beautiful and bright embroidery designs, and the finished product is highly durable and lasts for years.
  • What are the best garments for Embroidery?
    The most suitable garment types for embroidery are outerwear, headwear, polar fleece, and business clothing. This can include everything from embroidered jackets, overcoats, hats, and caps to embroidered blazers and more.
  • What is the minimum quantity for Embroidery orders?
    We can accommodate orders of all sizes, including both one-off orders and large corporate requests.
  • Screen Printing vs. Heat Transfer vs. Embroidery: Which option is best for you?
    There are a lot of factors to consider when choosing the best option for your next custom printed apparel order. Depending on the design details, durability, budget, fabric, order size, and desired colours, certain techniques are better than others. The RP Apparel team is here to help! We consider all these factors and more, and help you make the right choice for your order. Contact us today!
  • What is Heat Transfer?
    There are two types of heat transfer: vinyl and digital print. Vinyl heat transfer is when a machine cuts out designs or letters from pieces of coloured vinyl. Then, a heat press transfers each vinyl piece onto the desired material. Vinyl heat transfer works best for printing hockey jerseys, sportswear, slogans, logos and more. Digital heat transfer is when your custom design or logo is printed on a special transfer paper with a solvent ink that is then applied to your fabric with heat and pressure via our heating press. Digital transfer is one of the best ways to customize a t-shirt or other garment. At RP Apparel, we can do vinyl transfer and digital transfer designs. Both are highly durable when properly cared for. We recommend turning the garments inside out and washing them in cold water. The best apparel items for heat transfer orders are cotton and poly/cotton blends.
  • What is the minimum quantity for Heat Transfer?
    We can accommodate orders of all sizes, including one-offs and low quantity orders.
  • Screen Printing vs. Heat Transfer vs. Embroidery: Which option is best for you?
    There are a lot of factors to consider when choosing the best option for your next custom printed apparel order. Depending on the design details, durability, budget, fabric, order size, and desired colours, certain techniques are better than others. The RP Apparel team is here to help! We consider all these factors and more, and help you make the right choice for your order. Contact us today!
  • What file types do you accept?
    We accept a variety of design types, however the best file type for us to work with are vector-based graphics. We can also usually work with files exported from CorelDraw, Adobe Illustrator, or Illustrator CS. Ideal File Extensions: .cdr (CorelDraw) .ai (Adobe Illustrator) .eps Other File Extensions Accepted: .psd (Adobe Photoshop CS) .pdf (Adobe Acrobat) .tiff (For one colour designs) We suggest sending the highest resolution possible and a minimum of 300 dpi. The most difficult types of files to work with are .gif format as the image quality is usually very poor. Our team will do our best to recreate the desired graphic so it looks clean and vibrant on your garment. This sometimes costs extra, but we always approve those costs with you beforehand.
  • What garments do you carry?
    We have a wide selection of garments to choose from including t-shirts, hats, golf shirts, jackets, hoodies and more. We also carry brands such as Biz Collection, CCM, Under Armour, Athletic Knit, FlexFit, Levelwear, and more. Have something else in mind? We have a variety of clothing lines available to purchase and customize, and we work closely with our suppliers to provide our customers with the exact products they are looking for.
  • I’m not from Westlock, can I still get custom apparel from you?"
    YES! RP Apparel is proud to serve Westlock, Barrhead and surrounding counties with all their screen printing, embroidery and digital printing needs. We have customers across Alberta including Edmonton, Fawcet, White Court and beyond.
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